In today’s tech industry, most newbies think that before you break into tech, you must know how to code. Well, that’s just wrong! Some successful techies don’t code and enjoy their jobs.
This article will discuss 4 tech careers you can start in 2024; you can explore if coding is too much for you.
4 Tech Careers You Can Start in 2024
1. Developer Marketing Manager
Developer Marketing Management is a large umbrella. There are so many fields under this field. They are in charge of creating strategies and campaigns explicitly targeted for developers, so this includes the following:
- Creating content,
- Managing and hosting developer events,
- Managing the developer advocate or the developer advocacy team,
- Ensuring the developers using that company product understand and have a good experience.
In this field, you are the target audience, which is the developers. Under this field, other fields exist, like technical writing, community management, developer relations engineering, developer advocacy, and lots more.
This is a difficult and underrated field because most companies overlook this person’s responsibility in this field. After all, a developer marketing manager is in charge of promoting and marketing the content, the community, and the product for developers. Most of the time, they work with the Head of Growth marketing.
To excel in this field, you would need to have amazing people’s person skills, which means you need to be great in communication; you would need to know how to engage with the community, how to promote and market products, how to write, and how to manage a team.
2. Community Manager
Community Managers are in charge of taking care of members of the community. They are tasked with building and nurturing a community around the company’s product.
Community Managers start conversations by hosting and managing online meetups on social platforms and engaging in discussions. They sometimes create content such as how-to guides, FAQs, memes, etc., to educate the community.
To excel in this field, you need to be a people person, i.e., you need to love talking to people and know how best to resolve conflicts because arguments would definitely arise within the community.
Who needs Community Managers? Basically, every company needs community managers because they help in bridging the gap between the products and the product user, they are there to assist and get feedback to help the company grow better. Every tech company needs a community manager because they are there to engage with the community, understand the user experience of their product, and help create better products.
In summary, they advocate the product and gather feedback to help the product team build better products.
3. Technical Support Engineer
A technical support engineer could also be known as a customer support engineer. They are tasked with providing technical support or troubleshooting to end users or customers through emails, video calls, or phone chats.
A technical support engineer Monitors and tracks issues and requests about the products made by end users or customers. They also work with the technical writers to ensure that the documentation answers commonly asked questions for users and also work with the product team to ensure that the issues faced by the customers are addressed and updated to make the customer experience using the product seamless.
To excel in this field, you would need communication skills, team player skills, and you would need to learn some useful tools that technical support engineers use.
Who needs customer support engineers or technical support engineers? Every company needs these personnel since they help bridge the customer experience and the products. The people in this field work closely with customers or users of the product to ensure that the users or customers understand the products or company’s products and resolve errors. They advocate for the customers in the internal company.
In summary, a technical support engineer is here to understand the customer needs and ensure that the customer needs are met by the product team.
4. Technical Writer
Technical writing is all about documentation, creating guides, and content to promote a product. A technical writer is in charge of creating documentation and guides to assist end users in using the product more effectively.
A technical writer works closely with engineers and product managers to ensure that they understand the technical needs and documentation needs of the product. They write how-to guides, maintain documentation on products, promote content about the product’s features, and advocate for end users by ensuring that their guide or documentation answers commonly asked questions and is easy for the end user to understand.
To excel in this field, you need to be a team player and have collaboration skills because you would be working with the product team, the engineering team, and the growth marketing team and you need to have an amazing writing skill (this is the most important skill).
Who needs technical writers? Every company needs a technical writer to explain basic things about the product to the user. The user could be a developer, a non-developer, or a designer, so technical writers are just there to ensure that the customer or the user understands the product. Technical writers are needed in tech companies as well.
In summary, a technical writer is there to bridge the gap between the user’s knowledge about the products that they are using.
Collaboration Between Roles
All the roles mentioned in this article come together to drive product success. The developer marketing manager works on managing the marketing of the product to the developers, the technical writer works on documenting the product features, and the community manager engages the community through online meetups and social media platforms and directing them to the documentation if they face any issue or directing them to the technical support engineer who would further help them resolve any issue in the product.
As they do this, the engineering team, the product team, and the design team work on feature updates, bug issues to help the customer or user, while these other roles work on interacting with the user and ensuring that the product meets the user’s needs and demands.
Conclusion
Not everyone in a company would be coding or designing. This is where other roles like developer marketing manager, technical writer, community manager, and technical support engineers come into play. They help, or rather, they ensure that the products are used by the user. They also ensure that the products are promoted and reach the company’s target audience.
Now that you’ve understood that there are roles that could help you in your tech career, and you don’t necessarily have to code or design, you can take courses on any of these roles at Beacamp. Beacamp is a platform that educates and promotes non-coding roles in the tech industry.
Beacamp offers courses on non-coding roles such as Community Management, Developer Marketing Management, Technical Writing, and Technical Support Engineering.